Shipping policy
The Hobbit Land ensures quality products and packaging to our customers. We have partnered with reputed courier agencies for a safe and timely delivery.
How long does it take for an order to arrive?
Here at The Hobbit Land we dispatch orders every Monday and Tuesday. Any orders placed after this time will be dispatched only on the following week. Generally, Your order will be dispatched within 10-12 working days after your transaction has been confirmed. However, based on the demand of the product the dispatch time may vary. You will also be notified via email when the products are shipped to you.
Delivery time will start after order dispatches from our end. It might take 3-7 days to deliver after dispatching date. The above given delivery time is an estimate, depending on situations of origin and destination PIN codes, like local holidays or temporary suspension of transportation due to general strike, we appreciate your patience in such cases.
Can you return plants? No.
The Hobbit Land does not accept returns on plants as the poor plants will perish due to both way transit stress. But we do guarantee every plant will arrive at your doorstep in great condition.
Please note that the plant might look a little dull due to transit stress. But be assured that exposure to sunlight and proper watering will revive the plant to its natural healthy state. Also some plants are seasonal occasionally. Hence substitution of same genus is necessary due to temporary or regional unavailability issues.
If you are worried about the plant health, we have your back. Just contact our support team:
- Email Us: thehobbitland@gmail.com
- WhatsApp us at 9600352830
Can you return non-plant products? Yes.
We do not accept return of any non-plant product unless it is damaged. Double check that you’ve included all the tags and accessories that came with your order.
Please notify us at thehobbitland@gmail.com with pictures of the damaged product within 24hours of receiving the package and return to the below address. We’ve only 7 days of open return window.
Return Address: 8/7A, Vaigai Street, Guruswami Nagar Extension, Gowrivakkam, Chennai, Tamil Nadu - 600073